Keeping your data secure

Your data's security is our utmost priority. We adhere to the highest standards of data security, employing robust protocols and utilizing the most secure and reliable technologies. Furthermore, we are fully GDPR compliant.

Data control & ownership

Our Commitment to Transparency and Ownership

We respect and uphold your control and ownership over your data. We use several 3rd party services to run our business including language models from OpenAI and database and user management from Google Cloud Platform, but through our agreements with our vendors, we remain in full control of your data - and you maintain full ownership of the data you provide us. Your remain as the owner of all data inputs and outputs from our models.

We have a principle to always use and store the minimal data necessary for each case. So for example when you use our service to get answers to your content, we do not send any full texts but determine specifically which few text chunks are needed to provide the answer locally, before we send any data to 3rd parties.

We guarantee that your data is never used to train language models by us or any third parties, and that we do not use your data to improve our services.

Organizations trusting & using OpenAI

Morgan Stanley
Khan Academy

Our Dedication to Data Protection and User Privacy

We acknowledge the significance of GDPR in protecting users' privacy rights. Even though our data storage methodology generally doesn't fall under a Data Processing Agreement as per GDPR—since we do not store personal data—we are open to establishing one with our clients, if required. We comply with all GDPR requirements and ensure the highest level of data protection for our users.

GDPR Compliant


Safeguarding Your Data

We have developed robust security measures to protect your data. Utilizing Google Cloud's built-in security, we leverage a multi-layer strategy for data protection, implementing protocols such as Identity & Access Management (IAM) and Cloud Identity-Aware Proxy (IAP) to prevent unauthorized access. We further augment this security with Identity Platform, providing an additional layer of protection.

Google Cloud adheres to multiple compliance standards, including ISO 27001, SSAE 18 SOC1, SSAE 18 SOC2, SSAE 18 SOC3, and TISAX. Our use of Identity Platform also covers BAA and PCI-DSS. We prioritize secure, robust, and reliable AI tool development, investing continuously in the best technologies to safeguard your data.

Security at Applai is not a one-time effort—it's an ongoing commitment. We promise transparency in our data handling practices and pledge to continuously improve our security measures. Your trust is crucial, and we are dedicated to earning and maintaining it.

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